Application Database Support

We provide the ultimate support for our customers.

Not only do we take care of any application database and associated technology, but we aim to help manage the expectations of your business users too – ensuring that they are confident in the support that they receive from the present time and into the future.

We pay particular attention to your needs when determining your support plan. Each facet is examined in detail. In particular we consider the consequences of any inter-dependencies in your requirements and factor these into the analysis of your plan. This rigorous assessment and delivery focus helps to ensure the success of your individually tailored plan.

Kronva’s delivery focussed approach starts with our database specialists understanding the immediate needs of your application support teams. Our team works with your team to define your specific requirements right from the start.

Adoption of best practices, coupled with our previous experience of establishing standards and procedures ensures efficient and smooth interactions with other infrastructure teams. We integrate with you, your various business units and your standards and procedures.

Our embedded database administrators enable a DevOps / continuous delivery approach to change implementation. By providing guidance to development teams, right through to support in the production environment, we make sure your applications are delivered for high availability in demanding business situations.

Over time, our mentoring approach will enrich the skills and working practices of your in-house application team.


Database support for various applications


Financial - Murex - Composer - Summit - Gloss - Calypso - Fidessa - Kondor

Multiple industry applications including health, public sector and SAP business applications.


Benefits
 
  • Robust and stable solutions for high availability environments.

  • Expert, world class consultants.

  • UK based, UK time zone.

  • Quicker adoption of changing technology.

Client Testimonials

We support innovative partners with relevant solutions for the Sybase customer base, Kronva have an exceptional team of database technology specialists and an impressive range of services for Sybase customers.

SAP Global Head of Sybase GTM | SAP ASE, SRS and SAP IQ

Kronva’s relationship with SAP, and independence, are a great resource for the information technology community.
Their Sybase specialists are top-notch and their ability to provide around the clock incidence response is a life-saver.

Co-Founder & COO, Global Fintech | SAP ASE

Kronva is that rare find these days a niche team of experts with a pragmatic approach. I am happy to recommend them.

CTO Publishing and Media Company | Informix, Maria DB, AWS Aurora and SAP ASE

Kronva’s database team were fantastic from the outset. Once we gave them the details of our requirements, they were very quickly able to help us secure database licences for ASE and Oracle, they then built and delivered our database systems on time and on budget. Their technical expertise was obvious and their approach was both professional and flexible at the same time.

CEO of a UK National IT Management Consultancy | Oracle and SAP ASE

Kronva worked very closely with our Management and IT team to ensure they fully understood not only our technical support and future project requirements, but also our business culture and the way we like to work.

This allowed us to ensure we were able to implement a support service that not only met all our key requirements at a significant saving on the previous supplier, but also provided a much enhanced SLA structure.

Kronva were very flexible in their approach to our needs and have always delivered a solution that we were happy to proceed with, they have quickly become part of our team and are as passionate about quality IT delivery as we are.

Global Head of IT for a Financial Services PLC | SQL Server, MongoDB and SAP ASE